Ski Town Transportation is hiring Airport Guest Service Agents at The Yampa Valley Regional Airport in Hayden, CO. Airport Guest Service Agents are the first impression for our guests arriving at the airport, providing a first class service is an absolute must!

*LOOKING FOR CANDIDATES WITH AVAILABILITY FRIDAY-TUESDAY (10AM-6PM) FOR THIS POSITION. ADDITIONAL HOURS MAY BE AVAILABLE ON A ON CALL BASIS. MUST REPORT IN PERSON IN HAYDEN, CO 

Guest Service Agents are responsible for greeting our arriving passengers, assisting with finding their drivers/shuttles, making reservations for walk up guests, and managing our terminal desk in baggage claim. Must be great with computers and willing to train on our reservations systems and work directly with airport staff to assist passengers in securing ground transportation. General hours of operation are daily 8am-5pm at the Yampa Valley Regional Airport in Hayden, CO. Prior customer service experience is a plus but willing to train the right candidate who will go above and beyond for our guests.

Be apart of a growing locally owned and operated company in the Yampa Valley and help us make a positive experience for all of our guests.

Responsibilities & Qualifications:

• Greet arriving guests at airport terminal desk
• Make reservations for guests
• Provide excellent customer service and demonstrate good people skills
• Answer incoming phone calls and maintain radio contact with drivers
• Resolve customers concerns or questions
• Maintain a positive attitude at all times
• Direct guests to proper shuttle/driver
• Respond to general inquires and emails
• Be willing to stay late or assist during irregular operations
• Use our reservation and dispatch system
• Interacting with drivers and issuing manifests
• High school diploma, GED or equivalent
• Strong computer skills and ability to learn multiple systems
• Highly motivated individual

Competitive pay for qualified candidates. Please include resume and/or work experience when applying.